.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(24px, 5vw, 56px) 0 clamp(40px, 7vw, 84px);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: -14% -22% auto -22%;
  height: 82%;
  background: linear-gradient(118deg, rgba(164, 107, 255, .34), rgba(53, 224, 232, .16) 46%, rgba(10, 15, 44, 0) 74%);
  clip-path: polygon(0 0, 100% 0, 56% 100%, 0 76%);
  pointer-events: none;
  z-index: 0;
}

.page-faq .faq-hero-inner {
  position: relative;
  z-index: 1;
  display: grid;
  gap: clamp(26px, 4vw, 52px);
  align-items: center;
}

.page-faq .faq-hero-copy {
  min-width: 0;
}

.page-faq .faq-hero-copy h1 {
  margin: 14px 0 0;
  font-size: clamp(30px, 5.4vw, 60px);
  line-height: 1.16;
  letter-spacing: .02em;
  font-weight: 800;
  color: var(--white);
}

.page-faq .faq-lede {
  margin: 18px 0 0;
  max-width: 36em;
  font-size: 16px;
  line-height: 1.92;
  color: var(--muted);
}

.page-faq .faq-hero-actions {
  margin-top: 28px;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-hero-media {
  position: relative;
  margin: 0;
  background: var(--panel);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 38px), calc(100% - 38px) 100%, 0 100%);
}

.page-faq .faq-hero-media img,
.page-faq .faq-walk-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-hero-media .media-caption,
.page-faq .faq-walk-media .media-caption {
  padding: 12px 4px 0;
  font-size: 12.5px;
  letter-spacing: .04em;
  color: var(--muted);
}

@media (min-width: 920px) {
  .page-faq .faq-hero-inner {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
  }
}

/* ---- 左规则栏 + 右内容流 ---- */
.page-faq .faq-shell {
  display: grid;
  gap: clamp(30px, 4vw, 56px);
  padding-bottom: clamp(56px, 9vw, 120px);
}

.page-faq .faq-rail {
  padding: 22px 20px 24px;
  background: rgba(20, 26, 63, .72);
  border-left: 2px solid var(--violet);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 22px), calc(100% - 22px) 100%, 0 100%);
}

.page-faq .faq-rail-title {
  margin: 0 0 14px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .18em;
  color: var(--muted);
}

.page-faq .faq-rail-list {
  list-style: none;
  margin: 0 0 20px;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-faq .faq-rail-item {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: baseline;
  padding: 9px 10px;
  font-size: 15px;
  color: var(--muted);
  border-left: 2px solid transparent;
  transition: color .3s var(--ease-out), background .3s var(--ease-out), border-color .3s var(--ease-out);
}

.page-faq .faq-rail-item.is-current {
  color: var(--white);
  border-left-color: var(--cyan);
  background: rgba(53, 224, 232, .08);
}

.page-faq .faq-rail-num {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--violet);
}

.page-faq .faq-rail-note {
  margin: 0;
  font-size: 13px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .faq-progress {
  margin-top: 20px;
  padding-top: 16px;
  border-top: 1px dashed rgba(153, 162, 201, .3);
}

.page-faq .faq-progress-title {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .16em;
  color: var(--muted);
}

.page-faq .faq-progress-list {
  list-style: none;
  margin: 10px 0 0;
  padding: 0;
  display: flex;
  gap: 8px;
}

.page-faq .faq-progress-dot {
  flex: 1;
  display: grid;
  place-items: center;
  padding: 8px 0;
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--muted);
  background: rgba(153, 162, 201, .08);
  border: 1px solid rgba(153, 162, 201, .28);
  transition: color .3s var(--ease-out), background .3s var(--ease-out), border-color .3s var(--ease-out);
}

.page-faq:has(#step-1-check:checked) .faq-progress-dot:nth-child(1),
.page-faq:has(#step-2-check:checked) .faq-progress-dot:nth-child(2),
.page-faq:has(#step-3-check:checked) .faq-progress-dot:nth-child(3) {
  color: var(--ink);
  background: var(--cyan);
  border-color: var(--cyan);
  font-weight: 700;
}

.page-faq .faq-progress-all {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--ok);
  opacity: 0;
  transition: opacity .35s var(--ease-out);
}

.page-faq:has(#step-1-check:checked):has(#step-2-check:checked):has(#step-3-check:checked) .faq-progress-all {
  opacity: 1;
}

@media (min-width: 1040px) {
  .page-faq .faq-shell {
    grid-template-columns: 264px minmax(0, 1fr);
    align-items: start;
  }
}

.page-faq .faq-flow {
  min-width: 0;
}

/* ---- 章节节奏 ---- */
.page-faq .faq-section {
  position: relative;
}

.page-faq .faq-section + .faq-section::before {
  content: "";
  display: block;
  height: 1px;
  margin-bottom: clamp(38px, 6vw, 66px);
  background: linear-gradient(90deg, rgba(164, 107, 255, .55), rgba(53, 224, 232, .35) 58%, rgba(10, 15, 44, 0));
}

.page-faq .faq-section h2 {
  color: var(--white);
}

.page-faq .faq-lead {
  margin: 14px 0 0;
  max-width: 38em;
  font-size: 16px;
  line-height: 1.9;
  color: var(--muted);
}

/* ---- 三栏帮助文档 ---- */
.page-faq .faq-lanes {
  list-style: none;
  margin: clamp(24px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-lane {
  position: relative;
  padding: 26px 22px 24px 28px;
  background: var(--panel);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 20px), calc(100% - 20px) 100%, 0 100%);
}

.page-faq .faq-lane::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 4px;
  background: linear-gradient(180deg, var(--violet), rgba(164, 107, 255, .06));
}

.page-faq .faq-lane--focus {
  background: linear-gradient(160deg, rgba(164, 107, 255, .2), rgba(20, 26, 63, .96) 62%);
}

.page-faq .faq-lane--focus::before {
  background: linear-gradient(180deg, var(--cyan), rgba(53, 224, 232, .08));
}

.page-faq .faq-lane-num {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .18em;
  color: var(--muted);
}

.page-faq .faq-lane h3 {
  margin: 10px 0 10px;
  font-size: 21px;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-lane p {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-lane-tail {
  margin-top: 14px;
  padding-top: 12px;
  border-top: 1px dashed rgba(153, 162, 201, .26);
  font-size: 13.5px;
  color: var(--white);
}

.page-faq .faq-lane-tail a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 224, 232, .45);
}

.page-faq .faq-lane-tail a:hover {
  border-bottom-color: var(--cyan);
}

@media (min-width: 780px) {
  .page-faq .faq-lanes {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

/* ---- 三步排查卡 ---- */
.page-faq .faq-walk-media {
  margin: clamp(22px, 3vw, 34px) 0 0;
  background: var(--panel);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 30px), calc(100% - 30px) 100%, 0 100%);
}

.page-faq .faq-steps {
  margin-top: clamp(24px, 3vw, 36px);
  display: grid;
  gap: 16px;
}

.page-faq .faq-step {
  position: relative;
  padding: 24px clamp(18px, 3vw, 30px) 22px;
  background: var(--panel);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 20px), calc(100% - 20px) 100%, 0 100%);
  transition: background .35s var(--ease-out);
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 3px;
  background: rgba(153, 162, 201, .3);
  transition: background .3s var(--ease-out);
}

.page-faq .faq-step:has(.faq-step-check:checked) {
  background: linear-gradient(90deg, rgba(53, 224, 232, .1), var(--panel) 44%);
}

.page-faq .faq-step:has(.faq-step-check:checked)::before {
  background: var(--cyan);
}

.page-faq .faq-step-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 12px 16px;
  align-items: center;
}

.page-faq .faq-step-num {
  font-family: var(--font-mono);
  font-size: 22px;
  font-weight: 700;
  letter-spacing: .04em;
  color: var(--violet);
  transition: color .3s var(--ease-out);
}

.page-faq .faq-step:has(.faq-step-check:checked) .faq-step-num {
  color: var(--cyan);
}

.page-faq .faq-step-title {
  margin: 0;
  font-size: 19px;
  line-height: 1.5;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-step-toggle {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 12px;
  font-family: var(--font-sans);
  font-size: 13px;
  color: var(--violet);
  background: rgba(164, 107, 255, .1);
  border: 1px solid rgba(164, 107, 255, .4);
  cursor: pointer;
  transition: color .25s var(--ease-out), background .25s var(--ease-out), border-color .25s var(--ease-out);
}

.page-faq .faq-step-toggle:hover {
  color: var(--white);
  background: rgba(164, 107, 255, .24);
  border-color: var(--violet);
}

.page-faq .faq-step-toggle .faq-toggle-close {
  display: none;
}

.page-faq .faq-step-toggle[aria-expanded="true"] .faq-toggle-open {
  display: none;
}

.page-faq .faq-step-toggle[aria-expanded="true"] .faq-toggle-close {
  display: inline;
}

.page-faq .faq-step-toggle-mark {
  width: 7px;
  height: 7px;
  border-right: 2px solid currentColor;
  border-bottom: 2px solid currentColor;
  transform: rotate(45deg) translate(-2px, -2px);
  transition: transform .3s var(--ease-out);
}

.page-faq .faq-step-toggle[aria-expanded="true"] .faq-step-toggle-mark {
  transform: rotate(-135deg) translate(-2px, -2px);
}

.page-faq .faq-step-meter {
  margin-top: 16px;
}

.page-faq .faq-step-check {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  margin: 0;
}

.page-faq .faq-step-check-label {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: 13.5px;
  letter-spacing: .04em;
  color: var(--muted);
  cursor: pointer;
  transition: color .25s var(--ease-out);
}

.page-faq .faq-step-check:focus-visible + .faq-step-check-label {
  outline: 2px solid var(--cyan);
  outline-offset: 3px;
}

.page-faq .faq-step-check:checked + .faq-step-check-label {
  color: var(--cyan);
}

.page-faq .faq-step-box {
  flex: none;
  width: 19px;
  height: 19px;
  display: grid;
  place-items: center;
  border: 1.5px solid rgba(153, 162, 201, .6);
  border-radius: 3px;
  transition: border-color .25s var(--ease-out), background .25s var(--ease-out);
}

.page-faq .faq-step-box svg {
  width: 100%;
  height: 100%;
  display: block;
}

.page-faq .faq-step-box path {
  fill: none;
  stroke: var(--ink);
  stroke-width: 2.2;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-dasharray: 16;
  stroke-dashoffset: 16;
  transition: stroke-dashoffset .34s var(--ease-out);
}

.page-faq .faq-step-check:checked + .faq-step-check-label .faq-step-box {
  background: var(--cyan);
  border-color: var(--cyan);
}

.page-faq .faq-step-check:checked + .faq-step-check-label .faq-step-box path {
  stroke-dashoffset: 0;
}

.page-faq .faq-step-panel {
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px dashed rgba(153, 162, 201, .26);
}

.page-faq .faq-step-panel[hidden] {
  display: none;
}

.page-faq .faq-step-panel p {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.9;
  color: var(--white);
}

.page-faq .faq-step-list {
  list-style: none;
  margin: 16px 0 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-faq .faq-step-list li {
  position: relative;
  padding-left: 20px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-step-list li::before {
  content: "";
  position: absolute;
  left: 2px;
  top: .72em;
  width: 6px;
  height: 6px;
  background: var(--cyan);
  transform: rotate(45deg);
}

.page-faq .faq-step-next {
  margin: 18px 0 0;
  font-size: 13.5px;
  color: var(--muted);
}

.page-faq .faq-step-next a {
  color: var(--violet);
  text-decoration: none;
  border-bottom: 1px solid rgba(164, 107, 255, .5);
}

.page-faq .faq-step-next a:hover {
  color: var(--white);
  border-bottom-color: var(--white);
}

@media (max-width: 660px) {
  .page-faq .faq-step-head {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .page-faq .faq-step-toggle {
    grid-column: 1 / -1;
    justify-self: start;
  }
}

/* ---- 公告读法 ---- */
.page-faq .faq-read-order {
  list-style: none;
  counter-reset: ro;
  margin: clamp(24px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-faq .faq-read-order li {
  counter-increment: ro;
  position: relative;
  padding: 4px 0 4px 62px;
}

.page-faq .faq-read-order li::before {
  content: counter(ro, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 2px;
  font-family: var(--font-mono);
  font-size: 24px;
  font-weight: 700;
  letter-spacing: .04em;
  color: rgba(53, 224, 232, .85);
}

.page-faq .faq-read-order li::after {
  content: "";
  position: absolute;
  left: 4px;
  top: 40px;
  bottom: -14px;
  width: 1px;
  background: linear-gradient(180deg, rgba(53, 224, 232, .45), rgba(53, 224, 232, 0));
}

.page-faq .faq-read-order li:last-child::after {
  display: none;
}

.page-faq .faq-read-order h3 {
  margin: 0 0 6px;
  font-size: 18px;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-read-order p {
  margin: 0;
  font-size: 15px;
  line-height: 1.88;
  color: var(--muted);
}

.page-faq .faq-split {
  margin-top: clamp(28px, 4vw, 40px);
  display: grid;
  gap: 16px;
}

.page-faq .faq-split-col {
  padding: 24px 22px 26px;
  background: rgba(20, 26, 63, .8);
  border-top: 3px solid var(--muted);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 18px), calc(100% - 18px) 100%, 0 100%);
}

.page-faq .faq-split-col--ok {
  border-top-color: var(--ok);
}

.page-faq .faq-split-col--warn {
  border-top-color: var(--warn);
}

.page-faq .faq-split-col h3 {
  margin: 0 0 14px;
  font-size: 17px;
  letter-spacing: .03em;
  color: var(--white);
}

.page-faq .faq-split-col ul {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-split-col li {
  position: relative;
  padding-left: 18px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-split-col li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .76em;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: currentColor;
  opacity: .55;
}

@media (min-width: 760px) {
  .page-faq .faq-split {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---- 权益对表 ---- */
.page-faq .faq-bene-steps {
  list-style: none;
  margin: clamp(24px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-bene-steps li {
  position: relative;
  padding: 22px 22px 22px 26px;
  background: linear-gradient(120deg, rgba(243, 185, 74, .1), rgba(20, 26, 63, .9) 48%);
  border-left: 2px solid rgba(243, 185, 74, .6);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 16px), calc(100% - 16px) 100%, 0 100%);
}

.page-faq .faq-bene-num {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .18em;
  color: var(--gold);
}

.page-faq .faq-bene-steps h3 {
  margin: 8px 0 8px;
  font-size: 18px;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-bene-steps p {
  margin: 0;
  font-size: 15px;
  line-height: 1.88;
  color: var(--muted);
}

.page-faq .faq-cta-row {
  margin: 26px 0 0;
}

/* ---- 客服通道 ---- */
.page-faq .faq-contact-list {
  margin: clamp(24px, 3vw, 32px) 0 0;
  padding: 0;
  display: grid;
  gap: 0;
}

.page-faq .faq-contact-row {
  display: grid;
  gap: 6px;
  padding: 16px 0;
  border-bottom: 1px solid rgba(153, 162, 201, .16);
}

.page-faq .faq-contact-row:first-child {
  border-top: 1px solid rgba(153, 162, 201, .16);
}

.page-faq .faq-contact-row dt {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .18em;
  color: var(--muted);
}

.page-faq .faq-contact-row dd {
  margin: 0;
  font-size: 16px;
  line-height: 1.7;
  color: var(--white);
  overflow-wrap: anywhere;
}

.page-faq .faq-mono {
  font-family: var(--font-mono);
  letter-spacing: .02em;
  color: var(--cyan);
  overflow-wrap: anywhere;
}

.page-faq .faq-sub {
  margin: clamp(30px, 4vw, 42px) 0 14px;
  font-size: 19px;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-prep {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-prep li {
  position: relative;
  padding-left: 18px;
  font-size: 15px;
  line-height: 1.88;
  color: var(--muted);
}

.page-faq .faq-prep li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .72em;
  width: 6px;
  height: 6px;
  background: var(--gold);
  transform: rotate(45deg);
}

.page-faq .faq-prep-key {
  color: var(--white);
  margin-right: 6px;
}

.page-faq .faq-aside {
  margin: 24px 0 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-aside a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(53, 224, 232, .45);
}

.page-faq .faq-aside a:hover {
  border-bottom-color: var(--cyan);
}

/* ---- 其他入口 ---- */
.page-faq .faq-entries {
  list-style: none;
  margin: clamp(24px, 3vw, 34px) 0 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .faq-entry {
  display: grid;
  gap: 8px;
  height: 100%;
  padding: 24px 22px 26px;
  text-decoration: none;
  background: var(--panel);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 20px), calc(100% - 20px) 100%, 0 100%);
  transition: background .3s var(--ease-out), transform .3s var(--ease-out);
}

.page-faq .faq-entry:hover {
  background: linear-gradient(160deg, rgba(164, 107, 255, .22), var(--panel) 64%);
  transform: translateY(-3px);
}

.page-faq .faq-entry-label {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .18em;
  color: var(--violet);
}

.page-faq .faq-entry-title {
  font-size: 20px;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--white);
}

.page-faq .faq-entry-note {
  font-size: 14px;
  line-height: 1.85;
  color: var(--muted);
}

@media (min-width: 800px) {
  .page-faq .faq-entries {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-entry,
  .page-faq .faq-step,
  .page-faq .faq-step-box,
  .page-faq .faq-step-box path,
  .page-faq .faq-progress-dot,
  .page-faq .faq-progress-all,
  .page-faq .faq-step-toggle-mark {
    transition: none;
  }
}